Team communication is important to the success of your organization. If your employees are not engaged and informed, it affects everything else your company strives for. Even with the best of intentions, some businesses make common workplace communication mistakes that can stymie their communication efforts and have a negative impact on their business operations.
Indeed, effective communication is an important component of a well-run business. However, effective communication is difficult to achieve, and dangerous missteps can easily result in public relations disasters and disgruntled employees.
Miscommunication, or a lack thereof, invariably leads to misunderstandings, confusion, and conflicts, which impede productivity and professional relationships. Business communication skills will undoubtedly set you apart from your peers and competitors in today’s diverse global business environment.
Why is it important to have effective team communications
Companies with excellent team communication practices typically have higher productivity and profits, as well as higher employee satisfaction. When you implement an effective business communications strategy, your employees will be better able to understand the organization’s values, objectives, and culture. You can create a trusting and honest company culture and turn your employees into brand ambassadors.
Having good communication practices in your organization will help you overcome almost any challenge. This includes having team communications plans, protocols, and the appropriate tools like Clariti in place so that you can communicate proactively or reactively within your organization, depending on the issues you face.
How bad communication affects team productivity
Any business will want to be productive because productivity increases the likelihood that the company will meet its objectives. Employees who are productive are better able to complete tasks and meet goals. A breakdown in team communication, on the other hand, eventually leads to a breakdown in productivity.
Poor communication can be caused by employees who are unable to communicate effectively with their superiors or with one another. It is also possible that the organization’s goals and the tasks associated with them are not well communicated. In such cases, productivity will suffer as a result of a failure to communicate.
Clear communication with your employees allows them to better understand your organization’s wants and needs. Make sure they understand your organization’s goals and the tasks they must complete to achieve these goals. An open-door policy also ensures that they can always seek clarification and present issues to senior management as soon as possible. This expedites projects and boosts overall productivity.
The most common workplace communication blunders
There are several common mistakes that can be made on the path to implementing excellent team communications practices.
- 1. Hierarchies of traditional communication
The traditional communication model, in which information is trickled down from top management to front-line staff, causes numerous issues. Slow information distribution, lost information, and misplaced data are all common problems.
- 2. The absence of goals and objectives
It may seem obvious, but failing to establish clear goals and objectives before communicating is a recipe for disaster. You cannot achieve anything if you do not know what you want.
- 3. Overload of information
Constantly bombarding employees with information can be counterproductive. If there is too much information, they will not have time to read it, let alone absorb it. Complex data can take too long to analyze and act on.
You must also carefully select your business communication channels and send them only to employees who require them. Sending information to everyone is just another way to make them feel overwhelmed.
- 4. The use of jargon
Jargon-heavy content can be distracting to read at best and incomprehensible at worst. Your communications should be written in a clear and concise manner that is as simple to understand as possible. If you want to tell people how to avoid mistakes at work, for example, you will have little chance of success if they do not understand what you are saying.
- 5. Failure to solicit feedback
Effective communication requires both parties to participate. You must not only send the correct message, but you must also know whether it was received and understood by the audience. How can you assess the success of a communication campaign if you do not know whether or not people understood it?
- 6. Lack of initiative
When announcing major news or initiatives, you must be proactive: if your employees are hearing whispers on the company grapevine before hearing from the communications team, you are too late. By dithering, you risk losing control of your messaging and becoming reactive, rather than proactive, as you address inevitable misinformation.
- 7. Invisibility
A common communication blunder is failing to communicate at all! Some organizations are terrible at sharing information with their employees. Other times, organizations fail to inform people about critical issues, changes, or other important information. When there is no official news from the organization, people often fill the void with rumors, which can lead to a slew of other problems as you must then deal with disinformation.
- 8. Not telling the truth
You may have some bad news that you do not want to share with your employees, but lying about it or covering it up will only make matters worse. Being open, transparent, and accountable is critical. Being evasive with the truth is one of the most serious communication mistakes you can make: you will lose your employees’ trust and may never be able to regain it.
- 9. Inconsistency in your messaging
When multiple people are communicating and/or using multiple channels, it is important that you send a unified, consistent message to your employees – unfortunately, this is an all-too-common communication. If you have different people saying different things, or information that is contradictory in different places, it will cause confusion and possibly lead to errors in the workplace.
Team communication errors can clearly have serious negative consequences for a business. They can harm your reputation, sever relationships with employees, coworkers, and customers, and result in missed opportunities and revenue loss. To overcome this, there must be a trusted team communication tool that helps to increase team-building among employees.
Clariti can help you at this time. Clariti is a free team communication tool where you can enjoy the benefits of instant messaging. You can send instant messages individually or in a group even if your employees are offline. You can also add to-dos, schedule meetings/calls, and save documents to the Clariti’s storage in Clariti.
Clariti also have a “Content-rich subject chat” feature that makes your instant messages in an easy and precise format. To use this tool, you do not need to spend any amount as it is completely free to sign-up. Clariti can be more beneficial for small-scale businesses.
Sign-up today to learn about more features in Clariti!